Help guide
This guide stays practical: use it to jump straight into the relevant workflow instead of hunting through the interface.
Admin guide
- Configure event settings before inviting volunteers.
- Create teams before shifts so assignment and lead permissions map cleanly.
- Use the training screen for mandatory inductions and follow-up tracking.
- Use CSV export for admin reporting and keep volunteer emails in BCC-only drafts.
- Disable the app after the event to close volunteer access while keeping exports available.
Volunteer guide
- Use the profile screen to complete contact details and emergency information.
- Keep availability current before the roster lock date.
- Use My Shifts to review confirmed and pending assignments.
- Check training status before expecting assignment confirmation.
- Use the event links in the dashboard if you need guides, maps, or volunteer notes.
Open a page
These are the routes available to your current role. Use them as the main entry points instead of waiting on the dashboard to imply the next step.